Client Advisor - Holt Renfrew

Confidential · vancouver, metro vancouver regional district, Canada

Location
vancouver
Job Type
Full-time
Posted
June 11, 2026

Job Description

Summary

Provide outstanding customer service and exceed assigned sales goals by building and maintaining long-term client relationships. Tailor the in-store experience using clienteling tools and detailed product knowledge while maintaining professional appearance and store standards. Support daily store operations and contribute to team performance through collaboration and communication.

Responsibilities

  • Achieve client advisor metrics, CRM requirements, and individual sales targets.
  • Build and maintain client books; follow up on client inquiries and correspondence.
  • Assist with special requests including repairs, special orders, and returns.
  • Perform stocking/restocking and regular store maintenance; support visual merchandising with direction from VM and management.
  • Use POS and other software accurately to update customer database and manage inventory functions.
  • Participate in opening/closing procedures, t...

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