Job Description
Engage in upselling, cross selling and multiple selling for all product categories
Monitor individual sales and achieve performance target and KPI
Provide customer feedback on products, especially newly launched products
Client Management
Strengthen customer relations, and nurture loyal FENDI customer base also implementing appropriate CRM tools
Manage customer service quality, to meet customer expectations by offering professional and individual human touch with the customer
Store Operations
Be able to correctly operate the POS and Inventory Management system, in all areas relating to stock transfer, payment, stock inquiry and customer database input
Perform store duties as assigned by team leaders and management
Store Management
Maintain inventory accuracy by properly receive, display and store merchandise according to company guidelines (if shop without a backroom stock assistance)