Client Advisor - Tun Razak Exchange

Role overview

• Sell product and provide an excellent service to clients
• Be an ambassador of the brand
• Ensure that every client is treated according to the DG expectations
• Tailor the clients experience in order to elevate their experience and impression of the brand

Key Responsibilities

• Ensure the achievement of the sales goals, enhancing and developing the business
• Provide an excellent client experience demonstrating knowledge about product, DNA and serving the client in accordance with the DG client ceremony
• Drive individual KPI goals
• Guarantee cross and up-selling of products for all product categories available in the store
• Build long lasting relationships with the clients
• Constantly update the Client Book information and use its contents to drive business
• Contact the clients and book appointments (also providing the appropriate follow-up on ...