Client Advisor/Senior Client Advisor (KL)

Reports To

Store Manager

Job Mission

• Provide excellent and specialized customer service by creating emotionally enriched relationships with clients
• Develop and nurture meaningful and loyal client relationships through personal connections and CRM initiatives
• Manage and drive sales by understanding client desires and creating a hand-crafted experience for the client to achieve the best sales performance
• Transform each client experience into magical moments by creating a hand-crafted experience that makes the client feel confident and energized
• Create a long-term authentic bond with clients by making them feel the experience is truly about them
• Demonstrate active leadership on the selling floor, to drive individual and team objectives and be accountable for sales results

Main Responsibilities

Sales

Achieve individual KPIs:

• Sales targets
• Sal...