Client Care Representative - Personal Lines Renewals

Personal Insurance Associate - Renewal Team

As a Personal Insurance Associate for our Renewal Team, you will help protect individuals' most valuable assets. You will provide outstanding client service through a positive, friendly manner while educating clients on habitational, travel, and automobile insurance.

Day in the life

• Proactively engage with clients prior to policy renewals to review existing coverage, identify potential gaps, and provide tailored insurance solutions.
• Build and nurture relationships with clients, ensuring policy accuracy and updated coverage.
• Generate and identify cross‑sell opportunities by reviewing portfolios and recommending additional products.
• Achieve retention goals and client satisfaction targets through diligent follow‑up and personalized attention.
• Stay informed and knowledgeable about Personal Lines products to provide expert advice...