Client Care Specialist - Group Retirement Services

Dormont Manufacturing Co is looking for a dedicated individual to join our Call Centre team, providing exceptional customer service as part of the Client Care Centre operations. Candidates should possess a Bachelor’s degree and a year of BPO experience, with a strong focus on problem-solving, effective communication, and customer engagement.

This role emphasizes operational excellence and collaboration, ensuring clients receive high-quality service regarding Sun Life Financial products. Responsibilities include managing inbound inquiries and educating clients about available services.