Location
Detroit
Job Type
Full-time
Posted
June 27, 2026
Job Description
**Essential Responsibilities**
•Keep an updated understanding of the organization’s products, services, and client delivery policies
•Build strong, long-term relationships with customers by staying in constant communication and efficiently resolving issues with alternate solutions tailored to individual needs.
•Provide outstanding customer service to clients and respond to all clients' concerns in a timely manner
•Develop creative ways to deliver an exceptional client experience
•Support implementation project management under leadership direction
•Manage client meeting schedules and agendas for assigned clients based on project scope agreements:
•Utilize spreadsheets and data visualization software, including Excel and Power BI, to create presentation material
•Deliver and create all standard and ad hoc client-facing reporting based on client needs
•Use various methods to compile, analyze, and convey numerical or statistical data, including pivot tables, g...
•Keep an updated understanding of the organization’s products, services, and client delivery policies
•Build strong, long-term relationships with customers by staying in constant communication and efficiently resolving issues with alternate solutions tailored to individual needs.
•Provide outstanding customer service to clients and respond to all clients' concerns in a timely manner
•Develop creative ways to deliver an exceptional client experience
•Support implementation project management under leadership direction
•Manage client meeting schedules and agendas for assigned clients based on project scope agreements:
•Utilize spreadsheets and data visualization software, including Excel and Power BI, to create presentation material
•Deliver and create all standard and ad hoc client-facing reporting based on client needs
•Use various methods to compile, analyze, and convey numerical or statistical data, including pivot tables, g...