Client Engagement Professional (Japanese)

🚀 We're Hiring: Japanese Customer Support Specialist (N1/N2)

📍 Location: Hyderabad

🏢 Work Mode: Onsite

🕒 Employment Type: Full-Time

Are you a Japanese language expert passionate about delivering exceptional customer experiences? We are looking for a proactive and customer-focused professional to join our team and support clients through world-class service and problem resolution.

Key Responsibilities:

✅ Respond to customer inquiries via email and live chat in a timely and professional manner.

✅ Build and maintain strong client relationships while ensuring high levels of customer satisfaction.

✅ Troubleshoot and resolve customer issues related to products and services.

✅ Collaborate with internal teams to efficiently address customer concerns.

✅ Develop in-depth knowledge of advertising products and services.

✅ Educate customers on product features, benefits, and ...