Client Engagement Specialist, Social (General San Martín)

Role Overview

Join the CE Social team as a Social Media Community Manager, providing exceptional customer support and community engagement via social media channels.

Responsibilities

• Monitor and engage with clients on social media, serving as the first point of contact.
• Address questions, feedback, and concerns to ensure a high-quality customer experience.
• Drive and facilitate conversations within our social communities, engaging both current and potential clients.
• Represent Kraken's voice publicly in social media interactions, upholding the company's values and mission.
• Apply fast communication and problem‑solving skills to resolve issues efficiently.

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