Client-Focused Service Broker Windsor

Make an impact as a Service Broker at HUB Customer Central, specializing in home and auto insurance. Enjoy flexible working options—remote, hybrid, or in-office—in Windsor, Ontario.
The role focuses on understanding client needs and guiding them through policy modifications confidently. Prior experience in insurance isn't necessary, but a genuine commitment to customer service is essential. Competitive pay, comprehensive benefits, and ongoing support for professional development await you.
Key Responsibilities:
• Identify and assess client coverage needs
• Engage with clients via multiple communication channels
• Implement requested policy changes and renewals
• Provide assistance with claims while adhering to guidelines
• Keep detailed records of client interactions in CRM
Requirements:
• High School diploma; college or equivalent preferred
• Previous success in customer service desired
• Clear and effective verbal and written communication
• Strong...