Client Handling Representative

Overview

Company: Translation Empire

Location: DHA I, Sector F, Near Shaheen Chowk, Bahria Town Phase 7, Islamabad – Rawalpindi

Salary: 40k-60k (Negotiable)

Onsite Role

About the Role

We are seeking a Client Handling Representative to join our dynamic team at Translation Empire. This role is perfect for individuals who are passionate about delivering exceptional customer experiences, handling client queries with professionalism, and building strong relationships.

Responsibilities

• Manage inbound and outbound calls and respond promptly across multiple communication channels.
• Identify customer and linguist needs, providing accurate support to ensure satisfaction.
• Recruit, assess, and onboard freelance interpreters across 300+ languages.
• Verify right-to-work, security checks, qualifications, and compliance documentation.
• Maintain accurate records and communicate application status...