Client Manager - Key Accounts

Key Roles and Responsibilities:

• Take ownership of a range of larger and more strategic clients by passionately advocating the client requirement, whilst keeping sight of the need to increase revenue and improve margins
• Realise revenue and margin targets and maximise sales opportunities through connecting client needs with our offerings and solutions
• Minimise churn and maximise retention as well as uncover sales opportunities in assigned accounts.
• Re-evaluate progress against revenue/profit goals monthly and develop best/worst case scenarios for input into a monthly financial plan.
• Responsible for driving client satisfaction throughout the entire lifecycle of the clients’ buying process, by taking ownership for the commercial agreement for each client.
• Approaches the management of his/her account in a systematic way by identifying the strategy they will use to develop and grow the account profit...