Client Operations Manager

Job Details

Description

The Client Operations Manager plays a vital role in supporting key client relationships in collaboration with partners and multidisciplinary teams to advance client service standards and financial objectives. 

This highly collaborative role will partner with attorneys, key clients, and administrative teams to develop and execute legal operations strategies that enhance client relationships and drive profitability. The Client Operations Manager oversees multi-million dollar client portfolios, implements alternative fee arrangements, and leverages legal project management tools to build efficient, cohesive teams. This role demands a strategic mindset to evaluate financial terms, propose adjustments, and ensure alignment with both client and firm goals.

Key Responsibilities:

Finance and Budget Management