Location
kuala lumpur
Job Type
Full-time
Posted
June 05, 2026
Job Description
Mission
You will perform client service activities by addressing customer needs and inquiries effectively. Additionally, support associate care tasks to maintain a collaborative and productive work environment. Ensure the branch operates efficiently and accurately through attention to detail and a commitment to excellence.
Responsibilities
- Develop account plans, client mapping and farm for new business opportunities.
- Acts as a liaison between external customers and internal departments.
- Interact with clients through email, telephone, and in-person meetings, as well as interact with other employees to resolve customer concerns.
- Respond promptly to client inquiries in a courteous and professional manner, and conduct coaching, briefing for associates as requested by client.
- Prioritize client cases and elevate issues as needed to other departments, and work with support teams to increase customer satisfaction and brand...