Location
Colchester
Job Type
Full-time
Posted
May 15, 2026
Job Description
The Client Partnership Director is a client-facing leader responsible for building, managing, and growing long-term strategic relationships with key clients. This role focuses on driving client satisfaction, revenue growth, and partnership value by aligning client objectives with the organisation’s capabilities and solutions.
The ideal candidate is commercially minded, highly relationship-oriented, and experienced in managing complex client portfolios while collaborating with cross-functional teams to deliver exceptional outcomes.
What you’ll be doing
- Serve as the primary strategic point of contact for assigned key clients and partners
- Ensure delivery of claims services in accordance with service-level agreements (SLAs), key performance indicators (KPIs), and contractual obligations
- Partner closely with claims operations, legal, compliance, analytics, and technology teams to ensure consistent, high-quality outcomes
- Collaborate closely...