Client Relations Manager (Hiring Immediately)

CLIENT RECEPTION MANAGER / CLIENT RELATIONS MANAGER
Forrest Solutions provides onsite outsourced solutions founded on proven best practices for management of non-core business contracted accounts. The Reception Manager is responsible for client relationship management, client communications, service excellence, operational workflow, quality assurance, and people leadership. This role reports to the Client Relations Director (CRD) based in New York.
JOB RESPONSIBILITIES
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
Client Relationship Management
• Responsible for the management and delivery of office services daily transactions.
• Build strong client relationships through effective oral and written communication.
• Timely follow up on outstanding issues.
• Analysis, decision making and problem resolution.
• Solicits feedback on weekly job transactions.
•...