Client Relationship Officer

We are looking for a proactive Client Relations Coordinator to manage new and existing client engagements, drive lead response, and nurture long-term partnerships across families, professionals, and corporate clients.

• Respond to new client inquiries via phone, WhatsApp, email, and website forms.
• Qualify and follow up with new leads.
• Maintain accurate client records and update CRM systems.
• Re‑activate previous clients and maintain long‑term relationships.
• Conduct outbound calls to prospective clients and referral partners.
• Follow up on quotations, proposals, and ongoing recruitment assignments.
• Build and nurture strong relationships with families, professionals, and corporate clients.
• Coordinate closely with the recruitment team to ensure excellent client service.
• Identify opportunities for repeat business and referrals.
• Ensure no lead or inquiry is left unattended.