Job Description
Job Title: Client Retention Specialist / Customer Success Manager
Location: UAE
- Working hours: 8 hours
- Office full-time
Company Overview: Finanshels.com offers white‑labelled accounting and tax compliance services. Our mission is to provide seamless and reliable services to our clients, ensuring their financial and compliance needs are met with precision and excellence.
Job Summary
The Client Retention Specialist is responsible for developing and maintaining strong relationships with existing clients to ensure high levels of customer satisfaction and retention. This role focuses on understanding client needs, addressing concerns, and providing solutions to enhance the overall customer experience. The ideal candidate will be proactive, customer‑focused, and skilled at building long‑term relationships.
Key Responsibilities
1. Client Relationship Management
- Bui...