Client Service Administrator at HearingLife

Join HearingLife Canada as a Client Service Administrator, where your passion for customer service can truly make a difference. You'll greet clients warmly, manage appointments, and ensure clinic operations run smoothly.
This role is designed for customer service experts with at least two years of experience. You'll be the first point of contact for clients, handle administrative tasks, and maintain organized client files. Your organizational skills and attention to detail will ensure that every client's experience enhances their journey to better hearing.
Key Responsibilities:
• Deliver top-notch customer service to clients
• Manage client inquiries via phone and email
• Schedule appointments and coordinate follow-ups
• Maintain organized client files and clinic areas
• Process payments and manage insurance claims
Requirements:
• Minimum 2 years customer service experience
• Strong organizational and multitasking skills
• Proficient in Microsoft Excel<...