Client Service Desk Lead – Fin/Wealth CX Excellence

A financial services provider in Taguig is seeking a Client Service Desk Manager. In this role, you will lead initiatives to enhance operational excellence and ensure exceptional client service experiences. Your experience should include 5-10 years in service delivery, with deep expertise in customer experience analytics and client feedback interpretation. This position offers the chance to influence strategic business outcomes and collaborate across functional teams in a fast-paced environment.
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