Client Service Director - Creative Excellence - Geneva

Job Description

• Contribute & drive turnover to meet budget set for the team
• Retain and grow the business with accountability on structural clients
• Contribute to the commercial roadmap and monitor commercial activations
• Understand the client’s organization and build-up solid relationship with key contacts
• Leadership role within Creative Excellence team
• Drive performance, managing ways of working, optimised workload, ensure team ownership and responsibility
• Role of mentoring to grow the team expertise -> with regular feedback to team members and organizing trainings
• Working closely with the project management team
• Deliver a high level of consultancy to clients on the creative excellence journey, from early stage to in-market evaluation:
• Understand the category and business dynamics
• Consult with client to identify needs and shape most relevant research and learning...