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Client Service Manager

IQ-EQ · Netherlands, Netherlands, Netherlands

Location
Netherlands
Job Type
Full-time
Posted
May 30, 2026

Job Description

Job Description

You will manage a diverse portfolio of clients, acting as the primary relationship lead and trusted advisor across client servicing, operations, and business development activities. You will play a key role in ensuring exceptional service delivery, driving portfolio growth, and maintaining strong governance and regulatory standards within a collaborative and fast-paced environment.

What you'll do:

  • You will manage and develop strong relationships with a portfolio of clients, acting as the primary point of contact and escalation lead
  • You will oversee high-quality service delivery across client operations, ensuring services are delivered accurately, efficiently, and in line with agreed KPIs and regulatory requirements
  • You will identify upsell and cross-sell opportunities, contribute to business development initiatives, and support revenue growth across the client portfolio
  • You will collaborate closely with...

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