Job Description
Job Description
Job Title: Client Services Executive, OneKey, UKI
Contract: Permanent
Location: Hybrid
Reporting to: Associate Director, Client Relationship, OneKey
Business Unit: Market Intelligence
Role Summary
The role of Client Services Executive within the UKI OneKey Client Relationship team focuses specifically on supporting UKI OneKey small to medium sized client affiliate companies in collaboration and additionally support of the field based CSM team and wider Market Intelligence BU.
This will include owning the daily management and prioritization of incoming requests from ASKIQVIA for OneKey. Taking accountability for the triage and management of incoming queries, production of weekly and monthly reports, maintaining process documentation and provision of client commu...