Client Services Manager (Schools)

Why You’ll Love Working with Us

• Great Team Benefits: Competitive salary and benefits package including health insurance, a paid volunteer day per year, and fun team events and social activities.
• Customer-Centric Culture: We’re passionate about delivering outstanding service and building long-term, trusted partnerships with our customers
• Diverse Client Base: You'll work with many different people and solutions, allowing you to showcase your technical expertise and top-tier customer service skills.

About the Role

As a Client Services Manager (Schools), you will own the end-to-end service delivery experience for a portfolio of Primary and Intermediate school customers.

You will balance two key areas of focus:

• Service Delivery Excellence (50%) – ensuring services are delivered consistently, efficiently, and to agreed SLAs
• Planning & Customer Outcomes (50%) – building forward-looking roadmaps...