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Client Services Manager (US Healthcare)

HCM Nexus Consulting · Pasig, Metro Manila, Philippines

Location
Pasig
Job Type
Full-time
Posted
June 20, 2026

Job Description

Job Summary:

We are seeking an experienced and client-focused Client Services Manager to serve as the primary point of contact for key healthcare accounts, ensuring seamless communication, service delivery, and client satisfaction. This role is responsible for managing day-to-day client interactions, addressing service-related issues, and proactively identifying opportunities to strengthen partnerships. The ideal candidate has a strong understanding of medical billing operations and thrives in a fast-paced, service-driven environment.


Key Responsibilities:


  • Build and maintain strong, long-term relationships with healthcare clients, acting as their trusted point of contact.
  • Oversee the delivery and quality of services including coding, billing, AR follow-up, and reporting, ensuring alignment with client expectations and SLAs.
  • Manage client onboarding, ongoing communication, issue resolution, an...

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