Client Services Onsite Technician/Desktop Support (Cantonese/Mandarin)

Client Services Onsite Technician
Kwun Tong, Kowloon (Hong Kong) - On Site

Key Skill Sets Required
- 4 to 6 years + Experience
- Desktop / Service Desk Experience
- Fluent in Cantonese / Conversational in English


Role purpose:

This role be responsible for building and supporting day to day operations of all laptops and desktops.

Become visible and provide IT support to the customer and provide guidance and support as needed.

Ongoing support who will monitor queue for Incidents, Requests, ensuring SLA's are maintained.

Responsible for maintenance of desktop/peripheral computing environment.

Have solid understanding of working in a fast paced environment, supporting onsite clients as well as home office users.

Must have solid soft skills and be a good communicator.

Must have valid license, along with the ability to lift 50lbs.

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