Client Services & Solutions: Customer Success Associate

JPMorgan Chase & Co. · Mumbai, Maharashtra, India

Location

Mumbai

Job Type

Full time

Posted

June 09, 2026

Job Description

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in our team to partner with the Business to provide a comprehensive view.
As a Customer Success Associate in Client Service & Solutions India team, you will manage complex client relationships and promote service and efficiency initiatives.
Job Responsibilities: 
Client management: Deal with complex, demanding client organizations and an ability to develop strong client relationships.
Oversee and deliver on client efficiency initiatives – fax elimination, reduction in non-standard client processes, reporting, etc. Identify and implement process improvement opportunities that significantly enhance efficiency, quality and client satisfaction
Manage governance process of service disciplines. Deliver transparencies on significant items to wider audience and coordinate in region again...
        

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