Client Success Manager

WatersEdge Solutions · johannesburg, gauteng, South-Africa

Location
johannesburg
Job Type
Full-time
Posted
June 06, 2026

Job Description

Location: Hybrid or Remote
Employment Type: Full-Time
Industry: SaaS | Global Logistics | Compliance Tech

WatersEdge Solutions is partnering with our client who are seeking a Client Success Manager who combines strategic thinking with exceptional relationship‑building skills. If you're passionate about growing client value, driving commercial outcomes, and operating in a fast‑paced, tech‑driven environment, this is your chance to step into a high‑impact role with global reach.

About the Role

As Client Success Manager, you’ll manage a portfolio of existing clients, own key pricing and rollout decisions, and collaborate cross‑functionally to ensure service excellence. You’ll lead strategic client conversations, resolve issues proactively, and identify upsell and expansion opportunities. This is a hybrid role blending account management, commercial strategy, and client advocacy.

Key Responsibilities

  • Build and maintain strong,...

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