Cloud Contact Center Architect AI IVR API Solutions

PM Consulting in Metro Manila is seeking a Contact Center Architect to lead the design of cloud-based customer engagement solutions. The role demands expertise in conversational AI, IVR systems, and API integrations, with responsibilities including solutions architecture and collaboration with cross-functional teams. Ideal candidates should possess strong knowledge of AWS, Azure or Google Cloud, and have excellent communication skills. This position offers an exciting opportunity to influence cloud infrastructure and design robust solutions.
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