Location
Kuala Lumpur
Job Type
FULLTIME
Posted
June 21, 2026
Job Description
🌟 We're Hiring: Cloud Operations Team Lead! 🌟
About the Company:
A fast-growing multi-cloud solutions provider headquartered in Dubai and Malaysia, specializing in end-to-end cloud migration and security services while partnering with leading global cloud platforms to support Web3-focused businesses.
Job Responsibilities:
Billing & Account Management
- Manage the full customer account lifecycle, including account activation, suspension, and closure, ensuring billing accuracy at all stages
- Coordinate with internal teams to ensure timely and accurate invoice issuance to customers and partners
- Handle billing-related inquiries, including discrepancies, credit notes, and payment follow-ups, and support dispute resolution
Customer & Partner Support
- Act as the primary point of contact for non-technical and operational custom...