Cluster Reservations Agent

Marriott · Metro Manila, Philippines, Philippines

Location
Metro Manila
Job Type
Full-time
Posted
May 31, 2026

Job Description

**Additional Information**
**Job Number** 26056377
**Job Category** Reservations
**Location** 2 Resorts Drive, Newport World Resorts, Metro Manila, Philippines, Philippines, 1309
VIEW ON MAP (https://www.google.com/maps?q=2%20Resorts%20Drive%2C%20Newport%20World%20Resorts%2C%20Metro%20Manila%2C%20Philippines%2C%20Philippines%2C%201309)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management

**Job Overview:**

Process all cluster reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify all reservation information with callers to ensure accuracy. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input...

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