Cluster Technical Lead (Print & Copy Channel Business Unit)

We are seeking a Cluster Technical Lead for the BENE region to oversee all technical presales and post‑sales activity within the regional cluster, while supporting other regions as needed. This senior role combines hands‑on technical consulting with leadership of a Technical Consultant team, guiding the full solution lifecycle and ensuring high delivery standards.

The role carries a dual reporting line to the Cluster Manager for commercial alignment and to the IT Manager for technical standards and cross-cluster consistency.

Key Responsibilities

Team Leadership & Development

1. Lead, manage, and develop cluster Technical Consultants with clear performance expectations and one-one coaching & meetings


2. Plan and allocate technical resources across presales, installation, and support workstreams


3. Identify skill gaps and coordinate training, vendor certification, and development pathways with...