Coffee Retail Specialist

About Our Client:

Our client is a leading retail brand specializing in premium coffee machines, capsules, and accessories. They are seeking a customer-focused Coffee Specialist to deliver exceptional service and promote their high-quality coffee products.

Key Responsibilities:

• Greet and assist customers in a friendly, professional manner, contributing to a positive shopping environment.
• Understand customer preferences to offer personalized product recommendations and enhance their shopping experience.
• Master detailed product knowledge across over 60 coffee capsule SKUs, including intensity, origin, flavour notes, and taste profiles.
• Conduct product demonstrations and educate customers on coffee machines and brewing techniques.
• Guide customers in making informed purchasing decisions and help them navigate product choices.
• Accurately process point-of-sale transactions, including cash, c...