Location
petaling jaya
Job Type
Full-time
Posted
June 12, 2026
Job Description
We are representing our client, a licensed financial services company with their office location based in Kelana Jaya. They are currently on a look out for Collection Executives .
Overview
Key Responsibilities:
Key Responsibilities
- To perform outbound calls to customers on their loan repayments.
- Implement an action plan to minimize collection losses and maximize recoveries.
- Attend to all inbound calls vide the collections general line promptly.
- Liaise with lawyers, regarding specific cases and/or plan solutions to enhance the collection of accounts.
- Negotiate with customers on settlement of the account, whenever necessary review settlement of accounts.
- Recover debts in a skill full and professional manner to clients.
- Remind clients of overdue payments.
- Build relationships and rapport with clients.
- Record and report the outcome of collection to the superior.