Collections Administrator

Durban, South Africa | Posted on 05/20/2026

Job Description

The Collections Clerk is responsible for providing administrative support to the Collections Department by managing student account queries, processing cancellations, performing financial journals, and facilitating transfers of funds. The role ensures that student accounts are accurately maintained, queries are resolved efficiently, and financial adjustments are processed in accordance with institutional policies.

To support the collections process by ensuring accurate account administration, efficient resolution of student account queries, and proper processing of financial transactions such as cancellations, journals, and transfers, thereby contributing to effective debt management and financial control.

Account Queries & Student Support (35%)

• Investigate and resolve student account queries related to outstan...