Location
singapore
Job Type
Full-time
Posted
June 16, 2026
Job Description
Job Description
- Develop and implement collection strategies for Consumer and SME loan portfolios, including segmentation and treatment actions (e.g., phone collection, field collection, legal recovery, and outsourced collections).
- Monitor collection performance and portfolio trends through data analysis and reporting.
- Prepare and maintain daily, weekly, and monthly MIS reports for portfolio performance and collection productivity.
- Analyze collection effectiveness and identify opportunities to improve collection rates and operational efficiency.
- Improve Collection strategy and efficiency through Champion and Challenger testing.
- Support debt resolution programs, including restructuring and settlement arrangements for customers.
- Coordinate legal recovery actions and work closely with internal legal teams when required.
- Manage and monitor the performance of external collection agencies against establishe...
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