Collections and Debt Recovery Officer at Umba

Confidential · Kenya, Kenya, Kenya

Location

Kenya

Job Type

Full-Time

Posted

June 26, 2026

Job Description

Job Description
Umba combines advanced tools and techniques to optimize risk exposures in emerging markets that are currently underserved by traditional banking services.

Collections and Debt Recovery Officer
The Collections and Debt Recovery Officer is responsible for efficiently and ethically collecting overdue debts from individuals or businesses while maintaining positive customer relationships. The role involves effective communication, negotiation skills, adherence to company policies and legal requirements, and proactive debt prevention.

Responsibilities
Achieve % Collection Targets: Ensure the collection of outstanding debts from respective branches meets or exceeds the established targets.

Adherence to Debt Recovery Procedures: Strictly follow company policies and procedures related to debt collection and adhere to the Debt Recovery Cycle to maximize efficiency and complia...
        

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