Collections Specialist

Description We are looking for a Collections Specialist to join an automotive organization in Alpharetta, Georgia on a contract-to-permanent basis. This role focuses on managing commercial accounts receivable activities, strengthening customer relationships, and supporting timely payment resolution across an assigned portfolio. The ideal candidate brings strong collections experience, sound judgment when addressing billing concerns, and the ability to communicate account status clearly to both internal teams and client contacts.

Responsibilities:
• Manage an assigned portfolio of commercial receivables and drive timely follow-up to improve cash collection results.
• Review short-paid and overpaid invoices, investigate discrepancies, and coordinate appropriate account corrections.
• Prepare regular account status updates that highlight aging trends, collection risks, and items requiring escalation to leadership.
• Research billing records and payment activity to res...