Collections Specialist

Description We are looking for a Collections Specialist to support short-term accounts receivable efforts for a Contract position based in Boston, Massachusetts. In this role, you will help reduce outstanding balances, resolve payment issues, and strengthen follow-up processes with both customers and internal teams. This opportunity is ideal for someone who can work independently, manage a high-volume workload, and bring a practical, solutions-focused approach to collections.

Responsibilities:
• Work closely with billing and invoicing partners to review account activity, clarify charge details, and help ensure invoices are positioned for timely payment.
• Reach out to customers and internal contacts to investigate open balances, answer questions, and move payment issues toward resolution.
• Examine overdue accounts to uncover collection obstacles such as disputes, legal concerns, or balances that may require write-off review.
• Track receivables aging and prioritiz...