Collections Specialist

Description We are looking for a Collections Specialist to join our team in Greenville, South Carolina in a contract capacity with the potential for a permanent role. This position focuses on supporting healthy cash flow by managing past-due accounts, reviewing customer credit information, and helping resolve billing concerns with professionalism and accuracy. The ideal candidate is organized, comfortable communicating with customers, and able to balance multiple priorities in a fast-moving environment.

Responsibilities:
• Engage with customers by phone and email to address outstanding balances and drive timely payment resolution.
• Build, update, and maintain accurate customer credit records and account documentation.
• Review credit data, reports, and risk tools to evaluate account standing and support informed collection decisions.
• Oversee collection activity across assigned receivables, including follow-up outreach and status tracking.
• Record daily inter...