Collections Specialist

Description We are looking for a Collections Specialist to join a wholesale distribution organization in Lexington-Fayette, Kentucky. This Contract to permanent opportunity is ideal for someone who can balance strong account recovery efforts with a service-focused approach to customer interactions. The role centers on managing commercial receivables, resolving past-due balances, and helping maintain healthy client relationships through clear and effective communication.

Responsibilities:
• Manage a portfolio of commercial accounts and follow up on outstanding balances in a timely and consistent manner.
• Communicate with customers by phone and email to address delinquent invoices, discuss payment status, and secure payment commitments.
• Review account activity and aging reports to identify overdue receivables and prioritize collection efforts.
• Work collaboratively with internal teams to research billing questions, resolve disputes, and remove barriers to payment...