Collections Specialist

Description We are looking for a Collections Specialist to support accounts receivable activities for a growing team. This contract-to-permanent opportunity is ideal for someone who can combine persistent follow-up with a detail-oriented, service-oriented approach when working with customers. The person in this role will help reduce aged balances, investigate payment concerns, and keep account records current through accurate documentation and cross-functional communication.

Responsibilities:
• Contact customers each day to follow up on overdue invoices, with an emphasis on accounts that have remained unpaid beyond established aging thresholds.
• Use a relationship-focused collection style that encourages payment while preserving positive customer interactions and long-term business partnerships.
• Review account histories, identify reasons for delayed payment, and resolve billing or payment discrepancies through careful research and follow-up.
• Manage a high-volu...