Commercial Services Specialist II (Manheim)

Provide comprehensive support to numerous account holders.

Proactively identifying enhancement opportunities.

Running and analyzing reports for trends and compliance.

This critical role, tailored to high-revenue locations, underscores the importance of accountability and excellence due to the significant financial implications of managing key, highly complex client accounts.

Offer comprehensive, direct support and communication to numerous account holders, understanding their requirements and challenges while communicating potential issues.

In coordination with national account representative, follow account-specific procedures to prepare and audit sale vehicle run process including run order, scheduling, providing notice to customer account, vehicle repairs, accurate charge posting (pre-sale and limited post-sale), reporting, invoicing, etc.