Community Engagement Coordinator

Job Description for Customer Support Executive at Homeless Care Foundation

Location:

Janakpuri, New Delhi
Organization:

Homeless Care Foundation
Employment Type:

Full-Time (In-Office)
About the Organization

Homeless Care Foundation is a non-profit organization dedicated to serving homeless, abandoned, destitute elderly individuals, children, and underprivileged communities through various welfare and humanitarian initiatives. We are looking for a dedicated and professional Customer Support Executive to strengthen our donor relations and communication processes.
Key Responsibilities

· Serve as the first point of contact for the organization through phone calls, emails, and online communication channels.
· Handle email support, chat support, and donor inquiries in a timely and professional manner.
· Conduct cold calling and follow-up calls with prospective donors, supporters, and leads generated through campaigns.