Compassionate Debt Support Specialist

PRA Group, INC. in Kilmarnock, Scotland, seeks a dedicated customer support representative to assist clients facing complex personal and financial challenges. This role demands strong active listening skills and resilience while maintaining compliance with FCA regulations.

You will engage in honest and empathetic conversations, manage communications, and work collaboratively in a supportive team environment.

The position is hybrid, with working hours Monday to Friday from 8am to 5pm, and offers opportunities for recognition and personal development.