Complaint Resolution Specialist | CX & Data-Driven

EFU Life Assurance Ltd. in Karachi is seeking a Customer Service Executive - Complaint Resolution. This role is vital for managing customer complaints with professionalism and efficiency. You will analyze complaint data to improve service and maintain high standards.

The ideal candidate has at least three years of relevant experience and demonstrates skills in customer experience management, data analysis, and advanced Excel. Join the team to enhance customer satisfaction and operational effectiveness through cross-functional initiatives.