Concierge Coordinator, The Savoy Hotel

Job Description

Job Title: Concierge Coordinator

Inspired and supported by: Senior Concierge

Your purpose will be:

Our Concierge Coordinator is appointed to provide information to guest enquiries and to coordinate guest requests for special arrangements or services such as restaurant and ticket bookings, special events and car arrangements. The ultimate goal of the Concierge Coordinator is to exceed guests' expectations and create a memorable experience for them during their stay at The Savoy Hotel.

You will be accountable for:

• Building a nurturing relationship with our guests, partners, and colleagues to be able to create lasting memories for our guests.
• Efficiently supporting the concierge desk to deliver an engaging, refined and intuitive service.
• Providing our guests with in depth knowledge about the property and London.
• Having a thorough knowledge of local re...