Configuration & Asset Data Governance Lead 1

About the role

The Configuration & Asset Data Governance Lead is accountable for establishing, governing, and continuously improving a trusted Configuration and Asset Data capability that underpins service stability, change risk management, incident resolution, and business impact visibility.

The role owns CMDB and Asset Data Governance, defining data standards, quality rules, lifecycle controls, and service relationship models, while execution is delivered through ServiceNow Discovery, integrations, and vendor operations. Operating within a multi‑vendor SIAM model, this role ensures configuration and asset data is accurate, complete, and fit for purpose across global IT services.

This position transforms configuration and asset data from a static repository into a strategic operational asset, enabling better decision‑making, reduced service risk, improved change outcomes, and faster incident recovery.

Governance & Scope

• Own rules: Mana...