Consultant

Adapt IT (Pty) Ltd is a subsidiary of Adapt IT Holdings Proprietary Limited and a market leader in developing specialised vertical market software and digitally‑led business solutions that assist clients across targeted industries to Achieve More by improving their customer experience, core business operations, business administration and enterprise resource planning.

Introduction

EasyRoster is seeking an experienced Consultant to provide functional and technical support, conduct training sessions and consultations to EasyRoster customers.

Primary Responsibilities for the Role

Customer Training, Delivery & Adoption

• Analyse customer feedback after training sessions and track engagement rates and product usage statistics.
• Ensure the full utilisation of purchased products, as well as significantly improve the overallclient experience with our software.
• Maintain a high level of collaboration with other teams to e...