Consumer Insights Technician

Job Description
Day-to-Day:
 • Monitor and triage incoming feedback from internal employees and external consumers
 • Review and analyze tester ratings, written feedback, videos, and photos
 • Synthesize findings into clear, decision-ready summaries for cross-functional teams
 • Support active product testing periods, including occasional weekend monitoring
 • Partner closely with design, engineering, quality, and marketing stakeholders
 • Organize, clean, and transfer testing data into a secure, AI-enabled digital research repository
Ensure insights are delivered accurately, clearly, and on time to inform product decisions

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnic...